Our mission, vision & values
Mission
Our mission at Grupo ALBENIZ is to supply our customers with industrial adhesive labels and turnkey label-based identification solutions, i.e. machinery or systems, printing consumables (ribbon) and software. This may involve some or all of the following services: analysis, advice, search for alternative solutions, production, installation and after-sales services 24-hours a day. Europe is our main market, and we are strongly committed to generating value relying on the satisfaction of our customers, employees and suppliers.
Vision
- A motivated, highly qualified and trained staff at all organizational levels.
- Continuous improvement as regards quality, customer service and production costs, securing the participation of all the staff in our organization.
- Full customer orientation (proximity).
- Maximizing synergies at Group level to the benefit of our customers.
- Capacity to supply the best solution at the best price.
- A reference company in technological terms.
- Excellent quality and service.
Values
- Professional ethics: strong ethical foundations at all organizational levels.
- People: full respect for the person, expressly rejecting any kind of discrimination for any reason whatsoever. Strong commitment with the professional development of individuals through continuing training, awareness raising on our company’s values and by facilitating the means to actively participate in continuous improvement of the company.
- Customer orientation: awareness of our customers’ needs so as to secure the utmost quality as regards products and services, proposing alternative products when and where appropriate, thus strengthening our credibility whilst securing their loyalty.
- Order & tidiness in the workplace: keeping working premises in full order as regards order, tidiness and hygiene. This allows employees to enjoy utmost working conditions whilst guaranteeing products supplied to customers remain uncontaminated.
- Continuing improvement of processes: the Management is committed to systematically promote the continuing improvement of all processes, encouraging all the people in the organization to participate in this direction.
- Management by indicators and objectives: indicators and objectives are a key element in the organization. Every person in the organization is committed to attain the objectives concerning him/her.
- Mutually beneficial relationships with our suppliers: permanent search for a mutually beneficial relationship with our suppliers.
